THE AWD DIFFERENCE

American Western Distribution is a professional Interior Installation company. We specialize in Model Homes, Custom Homes, Assisted Living Facilities, Medical Facilities and Hospitality Spaces.

AWD is not a “moving company” we are a Professional Interior Installation Company!

WHILE OTHERS MEET CUSTOMER EXPECTATIONS, WE EXCEED OUR CUSTOMER’S EXPECTATIONS!

American western Distribution is dedicated to providing high-quality efficient installation services!

We are focused on making sure we listen closely to your needs, requirements and directions so we can provide installation services that are above and beyond your expectations!

We excel in:

  1. Meeting critical needs and deadlines
  2. Avoiding problems by planning and being proactive
  3. Minimizing disruption and down time
  4. Creating specialized and unique processes and procedures that are specific to maintaining a high level of efficiency in completing installation projects

NATIONAL INSTALLATION SERVICE CAPABILITY

We provide installation services across the country through a network of highly qualified warehousing and installation service partners. We use our expertise to establish national partnerships with like-minded companies who execute AWD’s specialized processes and procedures no matter where your installation project may be.

POINT PERSON AND ACCOUNT COORDINATOR

  • Communication is paramount to a successful installation project
  • Using a single point of contact ensures consistency and reliability
  • A coordinator will manage project installation dates, receiving and accounting

OUR TRAINED AND QUALIFIED PERSONNEL

  • Committed to satisfying customer needs
  • Friendly, polite and accommodating
  • All personnel complete our training program on processes and procedures
  • Professionally uniformed for ease of identity on the job site
  • Trained to handle furniture and fragile or delicate merchandise
  • Trained to hang art and window coverings of all types
  • Over 100 years of collective experience

INVENTORY CONTROL SYSTEM

  • Cloud based with no hardware or software requirements
  • Very user-friendly and accurate
  • Secure access window to receiving reports
  • Receive Updates in Real-Time
  • Search your inventory by project and purchase order
  • Ability to locate specific pieces to be pulled

RECEIVING PROCESSES AND PROCEDURES

  • We have developed our processes and procedures specifically for the installation industry
  • We inspect all products received for visible damage and report damages immediately
  • We organize product/material received against our customer’s purchase orders and side mark all product received by project, model, space, building or room
  • Nothing is left unchecked

Warehouse

  • Clean
  • Organized
  • Climate Controlled
  • Monitored security and fire systems
  • Vaulted secure storage
  • Stored by project
  • Furniture padded and shrink-wrapped

PROJECT STAGING

  • Each installation project is staged in our warehouse prior to loading
  • We make sure all product we have received is accounted for at the time of loading
  • All factory wrapping is removed in the warehouse to minimize debris on the job site
  • All knock down (KD) furniture is assembled in the warehouse which saves time on the job site and allows us to identify missing hardware and concealed damage prior to delivery
  • All furniture is blanket and or shrink wrapped prior to loading to prevent damage
  • All furniture is loaded by your requested unload sequence by model, space, floor, etc.

PROFESSIONAL EQUIPMENT

  • Clean late model trucks/trailers
  • Lift gates
  • Walk boards
  • Dollies
  • Carpet shield Rug runners
  • Door jam and banister protectors
  • Clean pads
  • Tools
  • Hardware kits for art and window covering installation
  • Steamers for wrinkle removal

Property Protection

  • Pre and post property inspections
  • Carpet shield is laid at entries and in traffic areas
  • Rug runners and Masonite are laid over tile and wood flooring
  • Entry doors fully padded
  • Door jams padded
  • Stair cases are covered with craft paper and banisters protected/padded

PROFESSIONAL “WORRY FREE” INSTALLATION

  • Pre-inspection of the site prevents surprises on install day
  • AWD communicates with site/construction Superintendents to ensure site readiness and safety compliance
  • AWD works as a Team with your designers to plan your projects in advance
  • All AWD employees are trained to read and follow space plans to ensure proper furniture placement
  • AWD is able to hang unusual art pieces, paintings and window coverings
  • Out of the ordinary requests are accommodated with a “Whatever It Takes” attitude
  • Time and cost management on the job site controlled by experienced crew leaders

LAST MINUTE PROJECTS, PICKUPS & DELIVERIES

  • We always find a way to satisfy “critical need” requests

JOB SITES CLEANED POST INSTALLATION

  • All debris removed
  • Sweep inside and outside the project buildings
  • Wipe down and clean furnishings installed

EFFICIENCY = COST SAVINGS

  • Ability to solve problems when they arise and find solutions quickly, helps control cost for our customers
  • We maintain high customer satisfaction levels to make sure our customers will realize the value of our services
  • An organized plan and competent staff will save time and money

DE-INSTALLED ITEMS FOR STORAGE & RE-USE

  • Re-Use inventory photo catalogues are available
  • Photos are an invaluable tool when planning for re-use items
  • Re-Use inventory catalogues can contain additional information as requested

AWD IS COMMITTED TO QUALITY IN EVERY WAY

We enjoy partnering with customers who share our values of honesty, integrity, team work, fair pricing and forming an alliance relationship with us. By using the industry “best practices” of teamwork and excellent communication, AWD promises to serve you at the highest level possible!

SERVICES PROVIDED

  • Receiving
  • Inspection
  • Inventory Control
  • Side Mark
  • Vault/Store by Project
  • Stage Prior to Load
  • Pre Assemble KD Furniture
  • Pad or Shrink Wrap All Furniture
  • Load by Unload Sequence
  • Inspect Job Site
  • Protect Property Prior to Unload
  • Lay Rugs First
  • Place Furniture According to Space Plans
  • Unpack Accessories
  • Hang Art
  • Hang Window Coverings
  • Steam Soft Fabrics
  • Remove Debris
  • Local Pickups of Art and Furniture
  • Post Inspection of Property

WANT TO KNOW MORE ABOUT THE AWD DIFFERENCE?

American Western Distribution knows what it takes to exceed our customer’s expectations. We will approach each and every job and, every aspect of your installation project, with an unmatched level of professionalism and expertise. We are sure you will understand why we are known for providing world class service across the country.

Visit our Contact page today to get a free quote, or give us a call at (602) 272-6016 and be on your way to becoming one of our repeat installation service customers!