Per a 2019 study, 98% of 3PL providers and 89% of shippers both agree the use of 3PLs contributes to improved services for customers. Have you thought about using third party fulfillment services to improve your customer service? Fulfillment services fall under the umbrella of third party logistics.

Logistic services offered by a third party are offered by a business to organizations like yours where some or your entire logistics system needs to be outsourced. Third party fulfillment services help control your costs better by giving you the personnel, facilities, procedures, customized programs, as well as expertise required to distribute your products and materials. In return, you get the ability to focus on further marketing your products and increasing your sales without hiring more people or making more capital investments.

Third Party Fulfillment Services Include the Following:

  • Order Processing and Fulfillment
  • Pick and Pack
  • Delivery
  • Use of UPS, USPS, DHL, Freight, or FedEx for Transportation Management
  • Fulfillment Services for B2B and B2C

Create a Partnership with a Top 3PL Provider

It is important to note that working with a 3PL is more than just a transactional relationship. A partnership needs to be created to truly enjoy their fulfillment and logistics services. There is no better way to expand your customer base, create positive customer experiences, and venture into newer markets. Third party fulfillment services give you the external support as well as expertise you need to gain a competitive advantage. Below are additional advantages of using a 3PL provider.

Invest in Better Savings

The best thing you can do for your business right now is contact a provider of third party fulfillment services. Not only will your business become more efficient, but you stand to benefit from greater cost savings.

3PL providers work with carriers to leverage better rates on behalf of you and other businesses like yours. Your 3PL partner has the ability to get better rates than you would as an individual shipper. This creates significant cost savings for you that you could otherwise invest in other areas of your business.

Mitigate Order Fulfillment Risks

Delays happen due to unforeseen circumstances. When the world of supply chain experiences a kink, so to speak, it can affect your profits. Third party fulfillment services are responsible for finding and using better alternatives and solutions. Since they are providers, they should be insured against the damage or loss of your products too.

3PLs Enable Market Expansion and Business Growth

Ultimately, the role of a 3PL provider in supply chain management involves enabling your business to grow by giving you access to new markets in which you do not already have an established presence. Managing inventory for a new market without spending more money on equipment, warehousing, and labor literally saves you money. You are also spared the need to learn the logistical nuances of new markets, as well.

You Have More Time to Focus on Your Business’ Core Competencies

Outsourcing your order fulfillments gives you time to focus on core competencies. You don’t have to be bothered by the management of critical functions not associated with the core of your business. Instead, you get to enjoy the advantages of logistical expertise without using internal resources.

Most Importantly Improve the Satisfaction of Your Customers

All of the mentioned benefits of using a 3PL provider lead to improved response times, better services, greater brand reliability, and timely deliveries. What does all of that translate to? More satisfied customers, which is your ultimate fundamental goal.

Get the Flexible, Turn-Key Solutions You Need

Save time and money while still being able to deliver products to your customers’ doors. Get a quote for fulfillment services you can rely on. Partner with a 3PL provider like American Western Distribution to make your operations completely worry-free.