As a business of any size that is selling to consumers or other businesses, order fulfillment becomes a critical factor. Often companies start out small, and it is easy for in-house teams to manage the storage, order packing, shipping, and communication with various logistics companies to get the orders delivered.
For eCommerce businesses without a physical location, or as small businesses grow their sales, in-house management of the process becomes ineffective, costly, and slow. This has a direct impact on the company’s public reputation, and poor management of order fulfillment can result in loss of sales and loss of customers.
To point out how important this is, a study done by Econsultancy, found that 74% of consumers abandoned items in their cart when online shopping due to high delivery costs. In the same study, over 60% of consumers reported abandoning carts due to delivery times of more than 8 days or no delivery time provided at the checkout.
The Outsourcing Solution
Moving from in-house management to outsourcing shipments to an order fulfillment center is the solution to these common problems. AWD provides a specialized service that optimizes the turnaround time from order to shipment and delivery. The customer orders come directly to our fulfillment center, which uses specific software to pick the item, box it, create a shipping label, contact the delivery service, and have the shipment out the door.
At the same time, our service also automatically provides tracking software that is available in real-time for our customers. Our customers can manage their inventory virtually, and we complete all warehousing, logistics, and order fulfillment.
With flexibility and the potential to handle any type of products, including those sold to consumers or for business to business (B2B) sales, we are a cost-effective way to manage shipping.
If you are interested in learning more about the benefits of outsourcing your shipping to our order fulfillment center, contact the team at AWD by calling us at 602-272-6016.
