Many small businesses are taking advantage of third-party fulfillment and logistics services. Fulfillment and logistics services can provide quick order fulfillment and a wide range of other benefits to small business owners.
Quick order fulfillment is critical to building your business and your reputation. Third-party fulfillment and logistics services can cut your order fulfillment cycle time down substantially. The best fulfillment services in Phoenix support your business, keep costs down, and helps you keep your customers satisfied.
The Most Important Question to Ask Yourself
Why is quick order fulfillment vital to the success of your business? The answer is simple: customer satisfaction. Demanding customers expect your distribution services to be as high quality as your products. If you fall short in fulfillment services, it does not matter how great your products are. Customers will be dissatisfied.
One bad review because your fulfillment times are off can spoil all the hard work you put into your products. About 71% of consumers read online reviews before they make a buying decision. Comments like “long wait times for delivery” can take your business reputation down substantially.
Here is the question you should be asking yourself. Can my distribution and transportation services be doing a better job of enhancing my fulfillment time cycle? If you answered yes, there are steps you can take to improve your cycle times.
Cost Savings and Better Cycle Times
Third-party warehousing services and shipping logistics are an easy way to cut costs while improving fulfillment times. As a small business owner, it is vital that you keep your overhead costs in check without sacrificing speed. Professional fulfillment and logistics services are the answer.
About 12 million trucks, rail cars, and other transportation modes are moving supplies, equipment, and products around the U.S. daily. The right distribution and transportation services are tapped directly into the transportation system to ensure that your goods are moved without delay.
The Ultimate Benefit
For any small business, it is not about selling a single product but about repeat sales. Customer satisfaction hinges on both selling high-quality goods and the customer’s overall experience. Quick fulfillment times are an important part of the customer satisfaction metric.
Your brand’s reputation is critical to the success of your business. Having the right distribution services on your team is key. If you are struggling with your fulfillment cycle, it is time to get professionals on board who will improve times and help improve customer satisfaction.
